Shipping & Returns.

Exclusive Amazon Fulfillment

To ensure our customers receive the fastest, most reliable shipping experience possible, we do not process direct retail orders or ship items directly from our website.

Instead, all individual retail purchases for Leather Hero products are securely handled and fulfilled exclusively through our official Amazon storefront. This partnership allows us to offer world-class logistics and tracking for every order.

Shipping Speeds & Prime Delivery

Because our inventory is stored in Amazon's fulfillment centers, most of our products are eligible for Amazon Prime Free 1-Day or 2-Day Shipping. Standard shipping options are also available at checkout on Amazon.com for non-Prime members. Your exact delivery dates and tracking information will be provided directly in your Amazon account.

Hassle-Free Returns

Your satisfaction is our absolute priority. Because your transaction is processed through Amazon, all Leather Hero products are fully covered under Amazon's comprehensive 30-Day Return Policy.

If you are not completely satisfied with your premium care formulation, simply log into your Amazon account, navigate to "Returns & Orders," and follow the prompts to generate a prepaid return label. Amazon will process your refund seamlessly once the item is dropped off.

Defective or Damaged Items

If your product arrives damaged or defective due to transit issues, Amazon customer service will immediately issue a replacement or refund. However, if you believe there is a manufacturing defect with your Leather Hero product, please reach out to our direct support team using the email provided on this page, and we will make it right.